1. digital products

we offer a 14-day money-back guarantee for all our digital products. if you're not satisfied with your purchase, you can request a full refund within 14 days of the purchase date.

2. refund process

to request a refund:

• email us at louis@screenpi.pe
• include your order number
• briefly explain your reason for the refund

3. processing time

refunds are typically processed within 5-7 business days (we respond within 24h). the time it takes for the refund to appear in your account depends on your payment method and financial institution.